SUGAR GROVE, IL — For the 12th consecutive year, J.A. Air Center is proud to announce that it has once again been recognized as one of Aviation International News’ best fixed-base operators (FBOs) in the nation. The survey, which includes more than 4,500 different operators worldwide, places J.A. Air Center among the top 50 FBOs nationwide, including the top two in the Chicago area — a feat that highlights its expertise and cements it as an industry leader both on the local and national scale.
With over 50 years of dedicated service to the region, J.A. Air Center has proven its expertise and leadership in aviation support, earning it the reputation of an industry leader both locally and nationally.
J.A. Air Center: Top FBO in Chicago Area
According to AIN’s 2023 survey, which included ratings from frequent FBO visitors, J.A. Air Center scored an impressive 4.6 out of a possible 5 points, based on categories such as line service, passenger amenities, pilot amenities, facilities, and CSRs.
This is not the first time J.A. Air Center has been recognized by AIN’s annual FBO survey. In 2011, 2013, and 2015, the FBO ranked as the number-one facility in the country. With more than 150,000 square feet of hangar space, a first-class lobby with a full aircraft canopy, and award-winning services, it’s no surprise that many of the area’s corporate jets choose J.A. Air Center as their home base.
“We’ve served the Chicago area for the past 50-plus years,” says Brad Zeman, President of J.A. Air Center. “It’s been our mission since we opened to lead the Midwest in aviation support. We’re extremely proud to say that we’re a leader not just regionally, but nationally as well.”
AIN 2023 FBO Survey
AIN has conducted its annual FBO survey since 1981. This survey is unique because FBO status is largely gauged based on feedback from the people who frequent FBOs, who also happen to be AIN readers. Readers are asked to rank FBOs on a scale of 1-5 in categories that include line service, passenger amenities, pilot amenities, facilities, and customer service.
Results are gathered from various aviation professionals, including passengers, pilots, flight crews, and dispatchers. These evaluations cover a range of factors, such as the quality of passenger and crew amenities, the effectiveness of customer service representatives, the proficiency of line service, and the overall quality of facilities.
FBO ratings are reviewed each year to ensure accuracy and take note of any perceived irregularities. Final scores are calculated by adding all individual category ratings and dividing the number by the sum of the total number of category ratings received.
How the FBO Survey Works
The 2023 FBO survey was conducted between May 1, 2022 and February 3, 2023. Readers were asked for their participation via a combination of email and e-newsletter solicitation. Only the most recent FBO ratings on a per-user basis were counted.
Contact J.A. Air Center Today
J.A. Air Center has been performing avionics installations since 1965. Our knowledgeable, licensed, factory-trained team has earned a reputation for providing superior workmanship with attention to detail and quality. As one of the most established and well-respected facilities in the world, we are confident in our ability to provide a first-class installation with excellent customer support. We are a certified installation facility for many of the major avionics companies.
For more information on J.A. Air Center and what makes it one of the best FBOs both locally and nationally, please contact us today.